Frequently Asked Questions
Everything you need to know about shopping with Train of Thought Collective.
What is the typical shipping time for an order?
Orders are processed within 2-3 business days. Standard shipping typically takes 5-7 business days within the continental US, while international shipping varies by location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
How should I care for my Train of Thought Collective garments?
To preserve the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat tumble drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.